Frequently
Asked
Questions

Sun Village, where every bite and sip not only nourishes your body but also nurtures our planet. Our artisanal products are carefully crafted with love, promoting a healthier world and a healthier you.

Here's how to store our products:

Essentials Range: To keep Sun Village products fresh and of the highest quality, store them in a cool, dry place away from direct sunlight and heat sources. After each use, seal the products tightly to prevent moisture and air from affecting their texture and flavor.

Yogurt Smoothies: For the freshest taste, it's best to store Yogurt Smoothies in the refrigerator.

Please remember to check the specific product packaging for any unique storage instructions, as some items may have specific requirements.

Absolutely, we offer bulk purchase options. For pricing and detailed information, please don't hesitate to reach out to our customer service team either via email at hello@sunvillage.in or by giving us a call at 1800 103 2002. We're here to assist you!

You can find our products available for purchase online through these platforms:

Amazon
Flipkart
JioMart

Simply click on the respective links to explore our products on each platform. Happy shopping!

https://www.jiomart.com/groceries/b/sun-village/128326
https://www.amazon.in/stores/node/88521265031?ie=UTF8&field-lbr_brands_browse-bin=Sun+Village
https://www.flipkart.com/search?q=sun%20village%20&otracker=search&otracker1=search&marketplace=FLIPKART&as-show=off&as=off

We don't have a return policy in place, but if you ever have any concerns or questions, don't hesitate to reach out to us at hello@sunvillage.in. Our team is here to help and will be glad to assist you with any issues you may have. Your satisfaction is important to us!

Certainly, our products at Sun Village are designed to accommodate various dietary restrictions, including vegetarian-friendly, gluten-free, and lactose-free options. We aim to provide something for everyone. Please check the product labels and descriptions for specific dietary information to find the perfect fit for your needs.

You can get in touch with us by sending an email to hello@sunvillage.in or give us a call at 1800 103 2002. We're here to assist you with any questions or concerns you may have.

1% for the Planet is a global initiative where businesses and individuals commit to donating at least 1% of their annual sales to support environmental causes. Sun Village is proud to be a part of this cause, contributing to a more sustainable and eco-friendly future.

Our offerings transcend the ordinary; they're a heartfelt journey. They come straight from the diligent hands of local farmers who pour their dedication into every harvest. We're not just about transparency; we're about building a connection, bridging the gap between those who cultivate and those who savor. It's a story of community, authenticity, and the joy of knowing that each bite supports local livelihoods.

Learn more about traceability here: Traceability

Rest assured, your personal information is completely secure on the Sun Village website. We take your privacy seriously and have implemented robust security measures to safeguard your data. Your trust is of utmost importance to us.

At Sun Village, we believe that knowing where your food comes from is more than just a trend – it's a fundamental right. We understand that as a discerning food lover, you value transparency, quality, and peace of mind. That's why we're committed to providing you with an exceptional food experience through our unwavering focus on traceability.

But what exactly is traceability? It's the ability to trace the journey of your food from farm to fork. And let us tell you, it's no small feat. We go the extra mile to ensure that every bite you take is backed by a story – a story of trust, safety, and sustainability.

Learn more about traceability here: Traceability

You can find nutritional information on Sun Village labels by checking the "Nutritional Information" section of the product's packaging. Additionally, for your convenience, this information is also available on the product pages on our website.We aim to make it easy for you to make informed dietary choices.

At Sun Village, we're all about sustainability and doing our part! We go straight to the source, working with farmers who use eco-friendly practices. But here's the exciting part: We're proud members of 1% for the Planet, which means 1% of our sales directly contribute to environmental causes. When you pick our products, you're not only choosing transparency, ethical sourcing, and 100% recyclable packaging, but you're also making a tangible impact on our planet. Join us in making a positive change, one delicious step at a time!

Certainly, if you're interested in becoming a distributor for Sun Village, please don't hesitate to reach out to our dedicated sales team. You can contact us via email at hello@sunvillage.in or give us a call at 18001032002. We're excited to discuss potential partnership opportunities with you and explore how we can work together.

You can easily find the expiry date of our products on the packaging. Please check the label for the "best before" or "use by" date, and you'll know exactly when it's good until!

Yes, camel ghee can be a suitable option for lactose-intolerant individuals. Camel milk, from which camel ghee is derived, contains significantly lower levels of lactose compared to cow's milk, making it easier to digest for some lactose-intolerant individuals.

Camel milk is hailed as a new superfood due to its unique health properties. It's rich in essential nutrients, including B vitamins, vitamin C, vitamin E, zinc, and more. Additionally, it contains antibacterial and antiviral substances, antioxidants, immune system boosters, and beneficial omega-3 fatty acids. These qualities make camel milk a remarkable and nutritious addition to anyone's diet.

Yes, you can add Camel Milk powder to your coffee, tea, or hot water. It's a versatile option for enhancing the flavor and nutritional content of your beverages. Simply mix the desired amount of Camel Milk powder into your drink and enjoy!

Fresh camel milk typically has a short shelf life of just 4-5 days after milking. In contrast, camel milk powder boasts an impressive shelf life of 12 months. This means that you can enjoy the nutritional benefits of camel milk for a full year. Additionally, camel milk powder is not only easier to store, but also more convenient to carry and use while on the go or during travel.

Camel milk powder is a wonderful source of nutrition for children. However, for children younger than 12 months, we advise consulting and adhering to the guidance of a healthcare professional to ensure their specific dietary needs are met safely.

Yes, you can use Camel Ghee, Camel Milk Powder, and Goat Milk Powder for cooking. These products are versatile and can be used in various culinary applications, such as baking, sautéing, or preparing a wide range of dishes. They can add a unique flavor and nutritional benefits to your recipes. Feel free to get creative and explore different ways to incorporate them into your cooking.

Camel Milk Powder and Goat Milk Powder offer potential benefits such as being nutrient-rich, potentially easier to digest for some individuals, supporting immune health, and contributing to bone and heart health. Individual responses may vary, so consulting with a healthcare professional for personalized dietary advice is recommended.

To prepare Camel Milk Powder, simply mix the desired amount of powder with clean, warm water according to the instructions on the product packaging. Stir until the powder is completely dissolved, and your camel milk is ready to drink or use in recipes. Adjust the powder-to-water ratio to achieve your preferred taste and consistency.

Every product in our Essentials range is gluten-free, so you can enjoy them without any worries. Here's to happy and healthy consumption!

Freeze drying, or lyophilization removes moisture through freezing and vacuum, preserving product integrity, flavor, and nutrition. This process extends shelf life, maintains quality, and enables easy rehydration, making it a top choice for customers seeking long-lasting, high-quality products. For instance, when it comes to camel milk, traditional high-heat processing can harm protein and nutrient structure. In contrast, our freeze drying technology freezes small batches of camel milk under vacuum conditions, preserving quality, nutrients, and original flavor by removing all water content.

Yes, our yogurt smoothies are usually good for everyone. But just to be sure, take a quick look at the labels and descriptions for any age-specific recommendations or allergen info. And if you have any special dietary concerns, it's always a good idea to chat with a healthcare professional or nutritionist for that extra peace of mind. Cheers to tasty and healthy sips for everyone!

Our yogurt smoothies are a nutritious addition to your diet but may not fully replace a meal. Whether they can substitute a meal depends on your dietary needs, the smoothie's nutritional content, and your overall daily intake. Generally, they are best enjoyed alongside meals or as a healthy snack. For specific meal replacement purposes, consult with a healthcare professional or nutritionist.

Good news! Our yogurt smoothies are lactose-free, making them suitable for individuals with lactose intolerance. While individual tolerance can vary, our product labels confirm their lactose-free status. If you have specific dietary concerns or require personalized guidance, consulting a healthcare professional or dietitian is always advisable.Your well-being is important to us!

First off, they're low in fat, giving you a healthier option. Plus, they're loaded with 11 grams of protein to keep you feeling energized.

First off, they're low in fat, giving you a healthier option. Plus, they're loaded with 11 grams of protein to keep you feeling energized.First off, they're low in fat, giving you a healthier option. Plus, they're loaded with 11 grams of protein to keep you feeling energized.

As for the protein content in our yogurt smoothies, you'll be pleased to know they're packed with 11 grams to keep you energized and satisfied. It's a win-win for your taste buds and your tummy!

Nope, not in our yogurt smoothies! We're all about natural ingredients here at Sun Village. You won't find any artificial stuff in our delicious blends. Just pure, wholesome goodness for you to enjoy!

Prebiotics are like fuel for the good bacteria in your gut, and yes, you'll find them in our yogurt smoothies. These little helpers team up with the probiotics to keep your gut healthy and happy. Enjoy the goodness!

To prepare Camel Milk Powder, simply mix the desired amount of powder with clean, warm water according to the instructions on the product packaging. Stir until the powder is completely dissolved, and your camel milk is ready to drink or use in recipes. Adjust the powder-to-water ratio to achieve your preferred taste and consistency.

Every product in our Essentials range is gluten-free, so you can enjoy them without any worries. Here's to happy and healthy consumption!

Freeze drying, or lyophilization removes moisture through freezing and vacuum, preserving product integrity, flavor, and nutrition. This process extends shelf life, maintains quality, and enables easy rehydration, making it a top choice for customers seeking long-lasting, high-quality products. For instance, when it comes to camel milk, traditional high-heat processing can harm protein and nutrient structure. In contrast, our freeze drying technology freezes small batches of camel milk under vacuum conditions, preserving quality, nutrients, and original flavor by removing all water content.